Privacy Policy

Information You Provide Directly

When you create an account, place an order, or contact us, we collect information you provide, including: your name, email address, billing address, and payment information (processed securely through our payment processor — we do not store full card numbers).

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. We use cookies and similar tracking technologies to collect this information.

Order and Transaction Information

We collect records of the products you purchase, download history, and any communications related to your orders or support requests.

We use the information we collect to: • Process and fulfill your orders, including delivering digital downloads • Send order confirmations, receipts, and download access emails • Respond to your questions and provide customer support • Send you updates about your account or orders • Improve our website, products, and services • Detect and prevent fraud and unauthorized access • Comply with legal obligations We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We share your information only in the following circumstances: Service Providers: We share information with trusted third-party service providers who assist us in operating our website and processing transactions, including payment processors (Authorize.net / Stripe), email delivery services, and hosting providers. These providers are contractually obligated to protect your information and may only use it to provide services to us. Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

When you purchase a digital product (test bank, study guide, or PDF resource), we generate a secure, time-limited download link associated with your account. We log download activity to prevent unauthorized distribution and to fulfill our obligations under our licensing agreements with publishers. This log includes your IP address, download timestamp, and the product accessed.

We use cookies and similar technologies to: • Keep you logged in to your account • Remember items in your cart • Analyze website traffic and usage patterns • Improve site performance and user experience You can control cookies through your browser settings. Disabling cookies may affect certain features of our website, including the ability to stay logged in or complete a purchase. We display a cookie consent notice on your first visit and only activate analytics cookies after you consent.

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted between your browser and our servers, secure password hashing, and access controls limiting who can view your data. Payment card information is processed by our payment processor and is never stored on our servers. While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven (7) years for accounting and tax purposes. You may request deletion of your account and personal data by contacting us at the email address below, subject to our legal retention obligations.

Depending on your location, you may have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Request that we correct inaccurate or incomplete information • Deletion: Request that we delete your personal information, subject to legal retention requirements • Opt-out: Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send • Data portability: Request your data in a portable format To exercise any of these rights, please contact us at [email protected].

Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: Nursing Exam Source Email: [email protected] Website: nursingexamsource.com